1. Marketing & Business Development:

• To report to ELV Division Manager for the market situation, forthcoming tenders, ongoing rough quotation.
• To coordinate with ADM for Commercial and legal terms with local authorities.
• To collaborate with FIN, as a facilitator to settle a financial dispute with customers.
• To ensure the smooth and steady transfer of responsibility with the Operations Manager for projects execution, with external partners and decision-makers.

2. Contract Review:

Prior to the acknowledgment of order, under the responsibility of Sales Manager/Sales Engineer:

• To check that Verger Delporte offers to meet the client’s contractual requirements in all respects.
• To make sure the agreed technical solution/scope of works remains within our capacity.

3. Project Programming:

Under the direction of the Project Coordinator, to plan if applicable adequately the tasks and their related human and material/equipment resources as per project:

• Design (with the monitoring of CD Manager if need be)
• Material selection, with optimal time margin for customer’s approval.
• Material procurement and execution.
• Final inspection, testing, and commissioning.
• Project hand over.

4. Design:

The design steps, if any, will be under the monitoring of the Operations Manager. The CD design section may intervene (Refer to Design Section of MP2 – Contracting Division Management Process). In that case and in order to obtain the best result, permanent coordination between the Operations Manager and CD Manager will take place.

5. Material Control:
(Refer to GP6 – Purchasing and Materials Control Procedure)

a). Selection: Under the responsibility of Project Coordinator and Operations Manager Coordinator:

• To pick up from clients suggestions or/ and VD list of approved suppliers Quality, Health, Safety and Environmental performance-rated by senior responsible and QHSE Manager) the right materials, complying with the specs and applicable quality standards.
• To submit the selection list for clients’ approval.

b). Purchasing: To place the corresponding comprehensive order, thoroughly reviewed and approved by ELV Division Manager/Operations Manager/Project Coordinator and Engineering Section.

c). Incoming Goods Inspection: Under the responsibility of the Engineering Section/ Project

• The coordinator and/or ELV Engineer has to check materials compliance with the specified requirements after carefully scrutinizing them.

d). Site procurement if applicable: Under the control of Engineering Section and/or Project Coordinator, to thoroughly plan and adequately man the logistical support to the site, arranging delivery of materials within the allotted time in the required status, using safe, reliable, and well-designed handling and transportation means.

6. Execution:

Under the control of the ELVD Manager/ Operations Manager and/or Project Coordinator, to program work and detailed schedules, reviewed and updated according to actual execution.

7. Inspection, Testing & Commissioning:

Carried out by duly authorized personnel, under the control of Operations Manager/ Project Coordinator:

• To inspect wholly the site, checking the quality of the work.
• To perform the required tests, thoroughly recording the results on pre-formatted logging sheets, demonstrating the safe and conform operating of the installation.

8. Project Hand-over / Maintenance period:

Under the control of Operations Manager/ Project Coordinator:

• To hand over comprehensive quality documentation with a view to providing essential instruction for project operating / preventive maintenance/troubleshooting.
• To carry out in a professional way, any required intervention as per the gravity of the carefully analyzed technical issue.

9. Project’s Documents control: (Refer to GP1 – General Documents Control)

Under the responsibility of Operations Manager/Project Coordinator. and IT Controller:

• To file, update, withdraw, supersede the project-related documents, when necessary, as per their relevance and importance with regard to quality requirements.
• To make information easy to retrieve, using electronic (diskettes, hard disks) or paper support, where applicable.

Related Process: MP5 — ELV Division Management Process

With its Integrated Management System Documentation (IMSD), the company benefits also from well-thought management processes and functional procedures, making our organization, if not flawless, at least quick-responding to any challenging quality issues. The personnel, whose competence and skills are under permanent watch (GP5 – Training Procedure), can cope confidently with potential or actual anomalies (GP2 – Non-conformity Procedure), or general issue handling,
with (GP3 – Corrective and Preventive actions Procedure).

Furthermore, the whole of practices related to business key-processes, which affect the delivered quality, are regularly inspected any drift from the optimally defined proceeding, conform to ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 requirements (GP4 – Internal QHSE Audit Procedure).

Customer-oriented QHSE Policy, the driving force behind the major decisions and actions of senior management has led the company to monitor its quality performance against tough targets of business excellence (GP8 — Indexes and Indicators Procedure).